Terms & Conditions

Refund and Return Policy
All items come with a 30 day money back guarantee. You are welcome to return your item within 30 days of receipt for any reason, NO QUESTIONS ASKED, as long as your item is returned to us in the same condition in which you received it. You will be responsible for shipping charges both ways in the event you decide to exercise the money back guarantee UNLESS you are returning the item as a result of an error on our behalf. You will need to contact us to receive an authorization code. Items returned or cancelled within the first 30 days will be subject to a 20% restocking fee. If you mount or use the items you receive, the 30 day money back guarantee is voided unless you receive written permission beforehand. Please inspect your wheels(s) BEFORE you mount them. Once they have been mounted, they cannot be returned (unless there is a structural issue that was unforeseen).

Cancellation Policy
Should you wish to cancel your order prior to the item being shipped, please contact us. A 15% restocking fee may apply. In the event you want to cancel AFTER the item(s) have shipped, you are surely welcome to send them back but you will be responsible for any and all shipping charges incurred in returning your order. There will be a 15% restocking fee assessed.

Warranty
All items come with a 3 year warranty on the finish. In the event you need to exercise the warranty, you will be responsible for all shipping charges.

Shipping
All items are shipped via UPS Ground unless a faster method of shipping is selected at the time of checkout. Most items ship within 2 business days of being ordered. Saturday’s, Sunday’s, and Federal Holiday’s are NOT considered shipping days. A physical address is required for all shipments: we cannot ship to a P. O. Box. We do not ship to APO’s.

Damage Claims
In the event your item(s) are damaged in shipping, please keep all the original packaging and contact us immediately as we will have to file a UPS damage claim. Please DO NOT install the item(s) on your vehicle. If you mount the item(s) on your vehicle, you forfeit the opportunity to return it AND no UPS damage claim can be filed.

Contact Information
2245 Pontiac Rd. Auburn Hills, MI 48326

Phone: 248.475.1186
Email: mike@midwestwheelandtire.com